Nortel Meridian Mail User Manual page 240

file/disk repair utility.
Action
1. Use File Manager or Explorer to delete several files which are no longer needed
to free up space on the hard drive.
2. Use File Manager or Explorer to delete all files in the directory specified by the
error message: \REPORTER\MMSITE\SITE nn .
3. Perform an Immediate Download to get current data from Meridian Mail.
Cannot write to log file
The log file \REPORTER\STATUS.LOG cannot be updated.
Action
1. Make sure no other application is accessing the log file; then, try to view the log
file. (In the Meridian Mail Reporter - Communications window, on the View menu,
click Log.)
2. If the error persists, the log file may be corrupt. If this is the case, terminate MMR
Communications; then, use File Manager or Explorer to delete the log file.
Important: Do not delete the log file while MMR Communications is
running.
3. Restart MMR Communications.
Cannot write to OM binary file x
File x cannot be updated and the corresponding download failed.
The following causes explain why the error possibly occurred:
• Another application is locking the file.
• The file is corrupt.
• The hard drive contains bad sectors, or the file system needs to be repaired, or
both. If this is the case, refer to the appropriate documentation about running a
file/disk repair utility.
Action
1. Make sure no other application is accessing the log file.
Troubleshooting
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