Components; Contacting Customer Support And Returning The Chassis Or Components; Displaying Mx480 Router Components And Serial Numbers - Juniper MX480 Hardware Manual

CHAPTER 6
Contacting Customer Support and
Returning the Chassis or Components

Contacting Customer Support and Returning the Chassis or Components

Displaying MX480 Router Components and Serial Numbers

Copyright © 2019, Juniper Networks, Inc.
Contacting Customer Support and Returning the Chassis or Components on page 367
Displaying MX480 Router Components and Serial Numbers on page 367
MX480 Chassis Serial Number Label on page 369
MX480 SCB Serial Number Label on page 370
MX480 DPC Serial Number Label on page 371
MX480 FPC Serial Number Label on page 372
MX480 MIC Serial Number Label on page 373
MX480 MPC Serial Number Label on page 374
MX480 PIC Serial Number Label on page 375
MX480 Power Supply Serial Number Label on page 376
MX480 Routing Engine Serial Number Label on page 377
Contacting Customer Support to Obtain Return Material Authorization on page 378
Guidelines for Packing Hardware Components for Shipment on page 379
Returning a Hardware Component to Juniper Networks, Inc. on page 379
Packing the MX480 Router for Shipment on page 380
Before contacting Juniper Networks, Inc. to request a Return Materials Authorization
(RMA), you must find the serial number on the router or component. To display all of the
router components and their serial numbers, enter the following command-line interface
(CLI) command:
user@host> show chassis hardware
Hardware inventory:
Item Version
Chassis
Midplane REV 01
FPM Board
Part number Serial number
JN10B6596AFB
710-017414
Description
MX480
MX480
367