Damaged Media - Xerox Phaser 6500 Service Manual

Print-Quality Troubleshooting

Damaged Media

Initial Actions
5-34
Paper comes out from the printer wrinkled, folded, or worn-out.
• Check the paper transfer path.
• Ensure there are no debris on the transfer path.
• If feeding through the Manual Feed slot, try feeding from Tray 1.
Troubleshooting Reference Table
Applicable Notes
Separator Roller, PL2.1.5
Feed Roller Assembly, PL3.2.4
Registration Roller, PL3.2.9
Metal Registration Roller, PL3.2.10
Allow the Fuser to cool before servicing the printer.
The Tray is recommended for paper feeding because paper fed via the Manual
Feed slot is prone to skew depending on how the sheet is fed.
Troubleshooting Procedure
Step Actions and Questions
1 Check the paper condition
Is the paper dry and approved for
use?
2
Is the image printed correctly?
3
Open and close the Front Cover.
Does the Front Cover latch close
properly?
4 Is the image printed correctly?
5 Reseat the Imaging Unit.
Is the image printed correctly?
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Example Print
Damaged Print Media
Yes
Go to step 3.
Complete
Complete
Complete
Complete
Phaser 6500/WorkCentre 6505 Service Manual
No
Replace with
dry, approved
paper, then go
to step 2.
Go to step 3.
Replace any
defective parts,
then go to step
4.
Go to step 5.
Go to step 6.