Horizontal Band, Voids, or Streaks
Phaser 6500/WorkCentre 6505 Service Manual
There are areas of the image that are extremely light or are missing entirely. These
missing areas form wide bands which cover a wide area horizontally, perpendicular
to the paper feed direction.
Initial Actions
•
Check the paper transfer path.
•
Ensure there are no debris on the transfer path.
Troubleshooting Reference Table
Applicable Parts
HVPS, PL4.1.19
Imaging Unit, PL4.1.21
Laser Unit, PL4.1.99
Toner Cartridge K, PL5.1.21
Toner Cartridge C, PL5.1.22
Toner Cartridge M, PL5.1.23
Toner Cartridge Y, PL5.1.24
Transfer Belt, PL6.1.7
IP Board, PL8.1.7
MCU Board, PL8.2.13
Troubleshooting Procedure
Step
Actions and Questions
1
Print the Contamination Check test
print (page 5-49): Test Print >
Contamination Chk
Compare any defects with the Pitch
Chart (page 5-50).
Do any of the horizontal bands
match the chart?
2
Check the paper condition
Is the paper dry and approved for
use?
3
Is the image printed correctly?
4
Inspect the transfer belt surface.
Is there any damage to the belt?
Xerox Internal Use Only
Print-Quality Troubleshooting
Example Print
Horizontal Band, Void, or Streaks
Yes
No
Replace the
Go to step 2.
corresponding
parts
Go to step 4.
Replace with
dry, approved
paper, then go
to step 3.
Complete
Go to step 4.
Replace the
Go to step 5.
Transfer Belt
(page 8-112).
5-17