Horizontal Stripes
Phaser 6500/WorkCentre 6505 Service Manual
There are Black lines running parallel with the leading edge of the print,
perpendicular to the direction of the paper travel.
Initial Actions
•
Check the paper transfer path.
•
Ensure there are no debris on the transfer path.
Troubleshooting Reference Table
Applicable Notes
Imaging Unit, PL4.1.21
Laser Unit, PL4.1.99
Toner Cartridge K, PL5.1.21
Toner Cartridge C, PL5.1.22
Toner Cartridge M, PL5.1.23
Toner Cartridge Y, PL5.1.24
Fuser, PL6.1.1
Transfer Belt, PL6.1.7
IP Board, PL8.1.7
MCU Board, PL8.2.13
Allow the Fuser to cool before servicing the printer.
Troubleshooting Procedure
Step
Actions and Questions
1
Print the Contamination Check test
print (page 5-49): Test Print >
Contamination Chk
Compare any horizontal bands with
the Pitch Chart (page 5-50).
Do any of the horizontal bands
match the chart?
2
Check the Transfer Belt high-voltage
connections.
Are the contacts on the Transfer Belt
and springs damaged or dirty?
3
Print an Engine Test print
(page 4-47).
Is the test print printed correctly?
Xerox Internal Use Only
Print-Quality Troubleshooting
Example Print
Horizontal Stripes
Yes
No
Replace the
Go to step 2.
corresponding
parts.
Clean or
Go to step 3.
replace the
Transfer Belt
contacts or
spring(s).
Replace the IP
Go to step 4.
Board
(page 8-120).
5-21