Light Or Undertone Print - Xerox Phaser 6500 Service Manual

Print-Quality Troubleshooting

Light or Undertone Print

Initial Actions
5-8
The overall image density is too light in all colors.
• Check the Imaging Unit life counter.
• Set the print mode to Enhanced.
• Check for obstructions or debris in the beam path between the Laser and the
Imaging Units.
• Check the media settings at the Control Panel.
Troubleshooting Reference Table
Applicable Parts
Imaging Unit, PL4.1.21
Laser Unit, PL4.1.99
Dispense Assy, PL5.1.1
Toner Cartridge K, PL5.1.21
Toner Cartridge C, PL5.1.22
Toner Cartridge M, PL5.1.23
Toner Cartridge Y, PL5.1.24
Transfer Belt, PL6.1.7
IP Board, PL8.1.7
MCU Board, PL8.2.13
Troubleshooting Procedure
Step Actions and Questions
1 Check the toner type.
Are the cartridges genuine Xerox?
2 Check the media condition.
Is the media the recommended
type?
3 Is the image printed correctly?
4 Check the print mode.
Is the Standard Mode selected?
5 Is the image printed correctly?
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Example Print
Light or Undertone Print
Yes
Go to step 2.
Go to step 4.
Complete
Select
Enhanced
Mode, then go
to step 5.
Complete
Phaser 6500/WorkCentre 6505 Service Manual
No
Replace with
Xerox toner.
Replace the
media, then go
to step 3.
Go to step 4.
Go to step 6.
Go to step6.