Unfused Image - Xerox Phaser 6500 Service Manual

Print-Quality Troubleshooting

Unfused Image

Initial Actions
5-36
The image is not completely fused to the paper. The image easily rubs off.
• Check the media path.
• Check the Fuser connection (P/J171).
Troubleshooting Reference Table
Applicable Notes
Fuser, PL6.1.1
MCU Board, PL8.2.13
Allow the Fuser to cool before servicing the printer.
Troubleshooting Procedure
Step Actions and Questions
1 Check the media being used and its
condition.
Is the media dry and
recommended?
2 Is the image printed correctly?
3 Check the Toner type
Is non-Xerox Toner in use?
4 Is the image printed correctly?
5 Reseat the Fuser.
Is the image printed correctly?
6 Replace the Fuser (page 8-10).
Does the error persist?
Xerox Internal Use Only
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Example Print
Yes
Go to step 3.
Complete
Replace with
Xerox toner,
then go to step
4.
Complete
Complete
Replace the
MCU Board
(page 8-138).
Phaser 6500/WorkCentre 6505 Service Manual
Unfused Image
No
Replace with
dry, approved
media, then go
to step 2.
Go to step 3.
Go to step 5.
Go to step 5.
Go to step 6.
Complete