Pwba Fax (Fax Board) Error - Xerox Phaser 6500 Service Manual

Error Messages and Codes

PWBA FAX (FAX Board) Error

Applicable Error Codes
3-58
• 017-971 / 017-972 / 017-973 / 017-974
• 033-510 / 033-751 / 033-753 / 033-754 / 033-755 / 033-756 / 033-757 / 033-
758 / 033-759 / 033-760 / 033-761 / 033-763 / 033-764 / 033-765 / 033-766
/ 033-767 / 033-769 / 033-770 / 033-771 / 033-772 / 033-773 / 033-786 /
033-787
• 035-792
• 133-231 / 133-234 / 133-235 / 133-236 / 133-237 / 133-238 / 133-239 /
133-240 / 133-241 / 133-242 / 133-243 / 133-244 / 133-246 / 133-247 /
133-248 / 133-249 / 133-251 / 133-252 / 133-253 / 133-254 / 133-280
Troubleshooting Reference Table
Applicable Parts
IP Board (ESS) (MFP PL8.1.2)
■
FAX Board (MFP PL8.1.5)
■
Troubleshooting Procedure
Step Actions and Questions
1 Is the firmware the latest version? Go to step 2.
2 Is the phone line analog?
3 Connect an analog handset and
listen to the connection.
Is the line free of hum or severe
noise?
4 Replace the FAX Board.
(page 8-143)
Does the error still occur when
faxing?
Xerox Internal Use Only
http://www.manuals4you.com
Wiring and Plug/Jack Map References
"Map 8 - MFP LVPS, IP Board, and
■
Drive" on page 10-17
Yes No
Update the
firmware
("Firmware
Update" on
page A-16), then
go to step 2.
Go to step 3. Make customer
aware that the
WC6505 supports
only analog fax
connections.
Go to step 4. Make sure line
polarity is not
reversed, and that
the line is properly
grounded.
Customer might
need to contact
phone provider.
Replace the IP Complete.
Board.
(page 8-144)
Phaser 6500/WorkCentre 6505 Service Manual