Smb Scan User Overlimit - Xerox Phaser 6500 Service Manual

SMB Scan User Overlimit

Phaser 6500/WorkCentre 6505 Service Manual
Troubleshooting Procedure
Step Actions and Questions
1 Check the sharing folder.
Is the sharing folder name correct?
2 Check the server setting.
Is the Share Name of the Address
Book > Server Address tab correct?
3 Check the printer.
Turn the printer power Off and On.
Does the error still occur when network
scanning?
Applicable Error Code
• 031-524
Troubleshooting Reference Table
Applicable Parts
IP Board (ESS) (MFP PL8.1.2)
■
Troubleshooting Procedure
Step Actions and Questions
1 Check the access limitation
Does the system administrator set the
access limit number?
2 Check the server setting
Is the User Limit of the Sharing tab in
the sharing folder properties set to
Maximum allowed?
3 Check the printer
Turn the printer power Off and On.
Does the error still occur when network
scanning?
Xerox Internal Use Only
Error Messages and Codes
Yes
Go to step 2.
Go to step 3.
Check the
server.
Wiring and Plug/Jack Map References
"Map 8 - MFP LVPS, IP Board, and
■
Drive" on page 10-17
Yes
Ask to the
system
administrator.
Go to step 3.
Replace the IP
Board.
(page 8-144)
No
Rename the
Shared Folder.
Rename the
Share Name.
Complete.
No
Go to step 2.
Set to
Maximum
allowed.
Complete.
3-67