Sony Handycam DCR-TRV950E Operating Instructions Manual page 297

Types of trouble and how to correct trouble
Symptom
The cassette cannot be removed
even if the cassette lid is open.
The melody or beep sounds for
five seconds.
When you set the POWER switch to
VCR or OFF (CHG), if you move
your camcorder, you may hear a
clattering sound from inside your
camcorder.
You cannot charge the battery pack.
While charging the battery pack, no
indicator appears, the indicator
flashes in the display window.
No function works though the
power is on.
The buttons do not appear on the
touch panel.
The buttons on the LCD screen do
not work.
The indicators appear mirror-
reversed in the viewfinder or on the
TV screen.
Image data cannot be transferred by
the USB connection.
Cause and/or Corrective Actions
• Moisture has started to condense in your camcorder (p. 321).
• Moisture condensation has occurred.
c Remove the cassette and leave your camcorder for at least
one hour to acclimatise (p. 321).
• Some troubles have occurred in your camcorder.
c Remove the cassette and insert it again, then operate your
camcorder.
• This is because some functions use a linear mechanism. Your
camcorder is not malfunctioning.
• The POWER switch is not set to OFF (CHG).
c Set it to OFF (CHG) (p. 25).
• The battery pack is not properly installed.
c Install it properly (p. 24).
• Something is wrong with the battery pack.
c Please contact your Sony dealer or local authorised Sony
service facility.
• Disconnect the mains lead of the AC power adaptor or remove
the battery, then reconnect it in about one minute. Turn the
power on. If the functions still do not work, press the RESET
button using a sharp-pointed object (If you press the RESET
button, all the settings including the date and time return to
their defaults.) (p. 24, 29, 335).
• The DISPLAY/TOUCH PANEL button is pressed.
c Press the LCD screen lightly.
c Press the DISPLAY/TOUCH PANEL button on your
camcorder or the DISPLAY button on the Remote
Commander (p. 54).
• Adjust the screen (CALIBRATION) (p. 323).
• The mirror mode is activated.
This is not a malfunction (p. 45).
• The USB cable was connected before installation of the USB
driver was completed.
c Uninstall the incorrect USB driver and re-install the USB
driver (p. 243, 248, 260).
• USBCONNECT is set to PTP in the menu settings when the
POWER switch is set to MEMORY/NETWORK (DCR-
TRV950E only).
c Set it to NORMAL (p. 278).
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