Troubleshooting; Chapter 21 Troubleshooting; Overview; Power, Hardware Connections, And Leds - ZyXEL Communications NWA3560-N User Manual

21.1 Overview

This chapt er offers som e suggest ions t o solve problem s you m ight encount er. The pot ent ial
problem s are divided int o t he following cat egories.
• Power, Hardware Connect ions, and LEDs
• device Access and Login
• I nt ernet Access
• Wireless AP Troubleshoot ing
• Reset t ing t he device

21.2 Power, Hardware Connections, and LEDs

The device does not t urn on. None of t he LEDs t urn on.
1 Make sure you are using t he power adapt or included wit h t he device or a PoE power inj ect or.
2 Make sure t he power adapt or or PoE power inj ect or is connect ed t o t he device and plugged in t o an
appropriat e power source. Make sure t he power source is t urned on.
3 Disconnect and re- connect t he power adapt or or PoE power inj ect or.
4 I nspect your cables for dam age. Cont act t he vendor t o replace any dam aged cables.
5 I f none of t hese st eps work, you m ay have fault y hardware and should cont act your device vendor.
One of t he LEDs does not behave as expect ed.
1 Make sure you underst and t he norm al behavior of t he LED. See
2 Check t he hardware connect ions. See t he Quick St art Guide.
3 I nspect your cables for dam age. Cont act t he vendor t o replace any dam aged cables.
4 Disconnect and re- connect t he power adapt or or PoE power inj ect or t o t he device.
NWA3000-N Series User's Guide
C
HAPTER

Troubleshooting

Sect ion 1.7 on page
2 1
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