ZyXEL Communications NWA3560-N User Manual page 243

• Try t o access t he device using anot her service, su ch as Telnet . I f you can access t he device,
check t he rem ot e m anagem ent set t ings t o find out why t he device does not respond t o HTTP .
• I f your com put er is connect ed wirelessly, use a co m put er t hat is connect ed t o a LAN / ETH ERN ET
port .
• I f you've forgot t en t he device's I P address, you c an use t he com m ands t hrough t he console port
t o check it . Connect your com put er t o t he CON SOLE port using a console cable. Your com put er
should have a t erm inal em ulat ion com m unicat ions program ( such as HyperTerm inal) set t o
VT100 t erm inal em ulat ion, no parit y, 8 dat a bit s, 1 st op bit , no flow cont rol and 115200 bps port
speed.
I forgot t he passwor d.
1 The default password is 1 2 3 4 .
2 I f t his does not work, you have t o reset t he device t o it s fact ory default s. See
249.
I can see t he Login screen, but I cannot log in t o t he device.
1 Make sure you have ent ered t he user nam e and password correct ly. The default password is 1 2 3 4 .
This fields are case- sensit ive, so m ake sure [ Caps Lock] is not on.
2 You cannot log in t o t he web configurat or while som eone is using Telnet t o access t he device. Log
out of t he device in t he ot her session, or ask t he person who is logged in t o log out .
3 Disconnect and re- connect t he power adapt or or PoE power inj ect or t o t he device.
4 I f t his does not work, you have t o reset t he device t o it s fact ory default s. See
249.
I cannot access t he device via t he console port .
1 Check t o see if t he device is connect ed t o your com put er's console port .
2 Check t o see if t he com m unicat ions program is configured correct ly. The com m unicat ions soft ware
should be configured as follows:
VT100 t erm inal em ulat ion.
115200 bps is t he default speed on leaving t he fact ory. Try ot her speeds in case t he speed has been
changed.
No parit y, 8 dat a bit s, 1 st op bit , dat a flow set t o none.
NWA3000-N Series User's Guide
Chapter 21 Troubleshooting
Sect ion 21.6 on page
Sect ion 21.6 on page
243