20.1 Overview
This chapter offers some suggestions to solve problems you might encounter. The potential
problems are divided into the following categories.
•
Power, Hardware Connections, and LED
•
NWA/WAC Access and Login
•
Internet Access
•
Wireless Connections
•
Resetting the NWA/WAC
20.2 Power, Hardware Connections, and LED
The NWA/WAC does not turn on. The LED is not on.
Make sure you are using the power adaptor included with the NWA/WAC or a PoE power injector/
1
switch.
Make sure the power adaptor or PoE power injector/switch is connected to the NWA/WAC and
2
plugged in to an appropriate power source. Make sure the power source is turned on.
Disconnect and re-connect the power adaptor or PoE power injector/switch.
3
Inspect your cables for damage. Contact the vendor to replace any damaged cables.
4
If none of these steps work, you may have faulty hardware and should contact your NWA/WAC
5
vendor.
The LED does not behave as expected.
Make sure you understand the normal behavior of the LED. See
1
Check the hardware connections. See the Quick Start Guide.
2
C
HAPTER
NWA5000 / WAC6000 Series User's Guide
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Troubleshooting
Section 1.6 on page
2 0
20.