Alcatel-Lucent 5620 Troubleshooting Manual page 95

Service aware manager
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Alarm name, ID, type, and probable
cause(s)
Alarm name: PollerProblem
Alarm ID: 31
Type: communicationsAlarm (4)
Probable cause: resyncFailed (24)
Alarm name: RamFreeSpaceExceeded
Alarm ID: 359
Type: thresholdCrossed (6)
Probable cause: thresholdCrossed (12)
Alarm name: RedAlarmThresholdReached
Alarm ID: 241
Type: communicationsAlarm (4)
Probable cause: tooManyAlarms (182)
Alarm name: RedundancySwitchover
Alarm ID: 181
Type: equipmentAlarm (3)
Probable cause: redundancySwitchover
(143)
Alarm name: SnmpAuthenticationFailure
Alarm ID: 176
Type: authenticationAlarm (14)
Probable cause: authFailure (46)
Alarm name: SnmpDaemonProblem
Alarm ID: 175
Type: communicationsAlarm (4)
Probable cause: snmpDaemonError (138)
Alarm name: SnmpDown
Alarm ID: 410
Type: communicationsAlarm (4)
Probable cause: snmpDown (306)
(5 of 8)
Alcatel-Lucent 5620 Service Aware Manager, Release 6.1 R3
3HE 04244 AAAB Ed. 01
Alarm severity, object type,
domain, and self-clearing attribute
Severity: Warning
Object Type (class):
NetworkElement
Domain: netw
Self-clearing alarm raised: Yes
Severity: Warning
Object Type (class):
NetworkElement
Domain: netw
Self-clearing alarm raised: No
Severity: Critical
Object Type (class): NmsSystem
Domain: netw
Self-clearing alarm raised: No
Severity: Warning
Object Type (class):
NetworkElement
Domain: netw
Self-clearing alarm raised: No
Severity: Warning
Object Type (class):
NetworkElement
Domain: netw
Self-clearing alarm raised: No
Severity: Critical
Object Type (class):
NetworkElement
Domain: netw
Self-clearing alarm raised: No
Severity: Critical
Object Type (class):
NetworkElement
Domain: netw
Self-clearing alarm raised: No
Troubleshooting Guide
3 — Troubleshooting network alarms
Additional information
Unable to poll a network object.
Possible causes include: intermittent
or no IP connectivity to the network
object, incorrect SNMP security
parameters, or SNMP is disabled on
the router.
Non-5620 SAM related polling
problems may include physical
cabling from the NMS domain to the
managed devices, and NIC card
issues.
The alarm is raised when a 7250 SAS
device sends the following trap:
BATM-SYS-MON-MIB.ramFreeSpaceEx
ceeded
A RAM utilization threshold is
configurable on the device.
The number of outstanding alarms
has reached the critical threshold,
and alarms are being discarded to
keep below system limits.
The alarm is raised when one of the
following occurs:
The 5620 SAM receives an
unexpected response to an SNMP
request, for example, when a
managed device sends the wrong
object in response to an SMNP
get or get-next request.
The 5620 SAM receives the
following trap from a managed
device:
TIMETRA-SYSTEM-MIB.tmnxSnmp
dError
November 2008
3-57

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