Alcatel-Lucent 5620 Troubleshooting Manual page 149

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Alcatel-Lucent 5620 Service Aware Manager, Release 6.1 R3
3HE 04244 AAAB Ed. 01
Clear the results from the previous diagnostic session from the Results tab, if
necessary.
Note — You must use the MAC Ping and MAC Trace diagnostic to test
the service in both directions for the connection.
Configure the parameters for the diagnostic session and run the diagnostic.
a You can target the MAC broadcast address of FF-FF-FF-FF-FF-FF in the data
plane to flood the service domain and receive a response from all operational
service access ports. Enter the service ID for the VPLS or VLL service between
the sites, and the sites you want to ping, in this case, from site ID
10.1.200.51/32 to site IDs 10.1.200.52/32 and 10.1.200.53/32 using the
network in Figure 4-1.
Click on the Results tab to view the list of ping responses. Double-click on a
row in the list to view its details.
b You can target the specific MAC address of a service site. Enter the target
MAC address of the specific site in the service that you want to ping, in this
case, from site ID 10.1.200.51/32 to site ID 10.1.200.52/32 using the network
in Figure 4-1.
Click on the Results tab to view the list of ping responses. Double-click on a
row in the list to view its details.
Review the results and assess whether the configuration meets the network
requirements.
MAC ping diagnostic information includes:
target and source MAC addresses
•
service ID and name
•
number of probes to be issued
•
administrative and operational states
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• information about previous diagnostics
average, minimum, and maximum round trip time values, in ms, with a value
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of 0 indicating no round trip measurement is available
• sum of squares round trip time for all ping responses received, used to enable
a standard deviation calculation
In particular, review the results in the Return Code column. Table
displayed messages.
Troubleshooting Guide
4 — Troubleshooting services
November 2008
4-2 lists the
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