Alcatel-Lucent 5620 Troubleshooting Manual page 283

O
OAM diagnostic tools, 2-4
OAM diagnostics, 4-2
LSP Ping, 4-15
LSP Trace, 4-17
MAC Ping, 4-6
MEF MAC Ping, 4-9
MTU Ping, 4-10
service site ping, 4-11
Tunnel Ping, 4-13
Oracle
5620 SAM database troubleshooting
restrictions, 11-2
Oracle database and listener
5620 SAM database, 11-6
Oracle proxy server verifying status and
version, 11-7
OSS client
troubleshooting, 9-2
P
packet size, 7-4
platform recommendation
5620 SAM clients, 9-5
5620 SAM database, 11-2
5620 SAM server, 10-7
Poller Problem alarms, 10-11
port state
clear related alarms, 3-16
ports
opening through firewalls, 7-3
printing from Solaris platform 5620 SAM
clients, 9-6
Problems Encountered form, 13-2, 14-2
collecting information, 13-3
viewing information, 13-3, 14-4
property files, 2-4
R
redundancy
5620 SAM database, 11-5
primary database, 11-6
standby database, 11-6
Alcatel-Lucent 5620 Service Aware Manager, Release 6.1 R3
3HE 04244 AAAB Ed. 01 Troubleshooting Guide
related objects
alarm information, 3-2, 3-8
root cause analysis, 3-9
restore
performing a 5620 SAM database restore,
11-5
restoring a database
5620 SAM database, 11-3
resynchronization, 10-11
resynchronization slow
5620 SAM server, 10-12
root cause
affected object and related object, 3-2
correlated alarms, 3-3
related objects, 3-9
strategy, 3-2
S
salarm descriptions, domain categories
router (rtr), 3-72
server troubleshooting, 10-2
Service site ping, 4-11
service tunnels
verifying connectivity, 4-13
services
FIB configuration, 4-6
H-VPLS identification, 4-4
menus, 4-4
status of components, 4-5
supported types for troubleshooting, 4-2
troubleshooting, 4-3
troubleshooting workflow, 4-3
slow searching or listing, 9-13
SNMP packet fragmentation, 10-11
SNMP problems, 10-12
SNMP traps
5620 SAM server, 10-10
Solaris
determining top CPU processes, 8-2
disk bottlenecks, 8-4
memory bottlenecks, 8-6
printing from 5620 SAM clients, 9-6
swap space, 8-8
troubleshooting, 8-2
November 2008
Index
O — Solaris
IN-5