Alcatel-Lucent 5620 Troubleshooting Manual page 232

10 — Troubleshooting 5620 SAM server issues
You can do the following to increase the available 5620 SAM server network
management resources:
See the 5620 SAM User Guide, 5620 SAM System Architecture Guide, and the
5620 SAM | 5650 CPAM Installation and Upgrade Guide for information about a
particular option. Contact Alcatel-Lucent support for reconfiguration assistance.
Perform this procedure to check the following:
1
2
3
10-8
• Deploy the 5620 SAM system in a distributed configuration.
Deploy the 5620 SAM system in a redundant configuration.
•
Deploy 5620 SAM auxiliary servers.
•
Reallocate the 5620 SAM server resources that are assigned to groups of
•
managed devices.
5620 SAM auxiliary server status
•
System performance may degrade if the number of available Preferred and
Reserved auxiliary servers drops below the number of configured Preferred
auxiliary servers.
• 5620 SAM main server status
Alarms raised against the 5620 SAM main server may provide information about
the performance degradation.
Caution — Only Alcatel-Lucent support staff are qualified to assess
and reconfigure a 5620 SAM deployment.
Open a 5620 SAM client GUI.
Choose Administration→System Information. The System Information form opens.
Click on the Faults tab button to view auxiliary server and general 5620 SAM
system alarm information, if required.
November 2008 Alcatel-Lucent 5620 Service Aware Manager, Release 6.1 R3
Troubleshooting Guide 3HE 04244 AAAB Ed. 01