Alcatel-Lucent 5620 Troubleshooting Manual page 211
Service aware manager
Hide thumbs
Also See for 5620:
- Troubleshooting manual (306 pages) ,
- User manual (150 pages) ,
- Planning manual (144 pages)
Table of Contents
Advertisement
3
4
5
Alcatel-Lucent 5620 Service Aware Manager, Release 6.1 R3
3HE 04244 AAAB Ed. 01
To check that the login name and the password of the user are correct, modify the
login and password as 5620 SAM admin and have the user attempt to log in.
i
Start the 5620 SAM client as the admin user.
ii
Choose Administration→Security→5620 SAM User Security from the
5620 SAM main menu. The Security Management (Edit) form appears with the
General tab displayed.
iii
Click on the Users tab button.
iv
Configure the list filter attributes and click on the Search button. A list of
users is displayed.
v
Select a user.
vi
Click on the Properties button. The User (Edit) form appears.
vii
Enter a new password for the User Password parameter.
viii Confirm the password for the Confirm Password parameter.
ix
Click on the Apply button to save the changes.
x
Have the user attempt to start a 5620 SAM client and log in.
To check that the 5620 SAM server is up and to view additional server
configuration information, perform the following steps.
i
Log on to the 5620 SAM server station as an administrative user.
Note 1 — If the 5620 SAM server is installed on Solaris 9, you must log
in as a user with root-equivalent privileges.
Note 2 — If the 5620 SAM server is installed on Solaris 10, you must log
in as the samadmin user.
ii
Open a console window.
iii
Navigate to the 5620 SAM server binary directory, typically
/opt/5620sam/server/bin on Solaris or C:\5620sam\server\bin on Windows.
iv
If the 5620 SAM server is installed on Solaris, enter the following at the CLI
prompt:
./nmsserver.bash appserver_status ↵
Server status and configuration information are displayed.
v
If the 5620 SAM server is installed on Windows, enter the following at the CLI
prompt:
nmsserver.bat appserver_status ↵
Server status and configuration information are displayed.
vi
To check additional server status conditions, perform Procedure 10-1.
Check the license key.
Troubleshooting Guide
9 — Troubleshooting 5620 SAM clients
November 2008
9-3
Advertisement
Table of Contents
Troubleshooting
