Alcatel-Lucent 5620 Troubleshooting Manual page 130

Service aware manager
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3 — Troubleshooting network alarms
Alarm name, ID, type, and probable
cause(s)
Alarm name: BootableConfigBackupFailed
Alarm ID: 103
Type: configurationAlarm (11)
Probable cause: fileTransferFailure (89)
Alarm name: BootableConfigRestoreFailed
Alarm ID: 104
Type: configurationAlarm (11)
Probable cause: fileTransferFailure (89)
Alarm name: BootEnvironmentSyncFailed
Alarm ID: 101
Type: equipmentAlarm (3)
Probable cause:
bootEnvironmentSyncFailed (87)
Alarm name: certifyFailureAlarm
Alarm ID: 533
Type: softwareAlarm (19)
Probable cause: certifyFailureAlarm (402)
Alarm name: ConfigFileSyncFailed
Alarm ID: 102
Type: equipmentAlarm (3)
Probable cause: configFileSyncFailed (88)
Alarm name: HardwareBootFailure
Alarm ID: 108
Type: softwareAlarm (19)
Probable cause:
softwareBootProblemDueToHardwareIssues
(92)
Alarm name: PrimaryImageBootFailure
Alarm ID: 191
Type: configurationAlarm (11)
Probable cause:
bootOptionFileMisconfigured (150)
Alarm name: restoreFailureAlarm
Alarm ID: 535
Type: softwareAlarm (19)
Probable cause: restoreFailureAlarm (404)
Alarm name: SaveConfigFailed
Alarm ID: 105
Type: configurationAlarm (11)
Probable cause: fileAccessError (90)
(1 of 2)
3-92
Table 3-58 Domain: sw
Alarm severity, object type,
domain, and self-clearing attribute
Severity: Major
Object Type (class):
BackupRestoreManager
Domain: sw
Self-clearing alarm raised: Yes
Severity: Major
Object Type (class):
BackupRestoreManager
Domain: sw
Self-clearing alarm raised: Yes
Severity: Critical
Object Type (class):
SoftwareUpgradeManager
Domain: sw
Self-clearing alarm raised: Yes
Severity: Major
Object Type (class):
SoftwareControlModule
Domain: sw
Self-clearing alarm raised: No
Severity: Critical
Object Type (class):
SoftwareUpgradeManager
Domain: sw
Self-clearing alarm raised: Yes
Severity: Critical
Object Type (class): CardSoftware
Domain: sw
Self-clearing alarm raised: Yes
Severity: Warning
Object Type (class): CardSoftware
Domain: sw
Self-clearing alarm raised: Yes
Severity: Major
Object Type (class):
SoftwareControlModule
Domain: sw
Self-clearing alarm raised: No
Severity: Major
Object Type (class):
BackupRestoreManager
Domain: sw
Self-clearing alarm raised: Yes
November 2008
Alcatel-Lucent 5620 Service Aware Manager, Release 6.1 R3
Additional information
The 5620 SAM failed to back up the
node configuration files.
The 5620 SAM failed to restore the
node configuration files.
Synchronization of one or more
system initialization files, between
the active and standby SF/CPM cards
failed. Refer to the 7750 SR OS
System Guide for more information.
Indicates that the Software
Certification process has failed.
Synchronization of the configuration
file between CPM cards failed.
The managed device software failed
to boot because of hardware
issue(s).
Indicates that the RESTORE process
has failed
The admin save command failed on
the managed device.
Troubleshooting Guide
3HE 04244 AAAB Ed. 01

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