Alcatel-Lucent 5620 Troubleshooting Manual page 217

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Alcatel-Lucent 5620 Service Aware Manager, Release 6.1 R3
3HE 04244 AAAB Ed. 01
The Deployment form opens with the Failed Deployments tab displayed.
Failed deployments are listed, and deployer, tag, state and other
information is displayed. The possible states for a deployment are:
Deployed
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Pending
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Failed — Resource Unavailable. Failure occurred because one of the
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resources required to apply the configuration is not present in the
5620 SAM database
Failed — Configuration. Failure occurred because the configuration could
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not be applied to the specified objects
Failed — Partial. Failure occurred at deployment and some of the
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configuration can been sent to the network
Failed — Internal Error. Failure a occurred due to general error
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conditions. Code is intended as a catch-all code for all other possible
errors
Cancelled
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Postponed
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You can also suspend or resume deployment retries by clicking on the
Suspend Retries or Resume Retries button. You can clear a deployment by
clicking on the Clear button. When you clear a deployer, no further attempt
is made to reconcile the network device status with the 5620 SAM database.
Affected objects should be resynchronized.
If a deployment is not sent to a managed device, the intended configuration
change is not made on the device.
ii Choose a failed deployment and click on the Properties button to view
additional information. The deployment properties form opens.
When a deployment fails and you receive a deployment alarm, check the
following:
i Using CLI, check on the device whether the deployment change is on the
device.
ii If the change is on the device, the deployment alarm was likely raised
because the configuration already exists on the device. Clear the failed
deployment and resynchronize the device with the 5620 SAM.
If the change is not on the device, collect the information from the
deployment properties form and contact your Alcatel-Lucent support
representative.
For client OSS applications, perform the following:
Note — These steps describe how to troubleshoot asynchronous
deployment requests only. Alcatel-Lucent recommends that
deployment requests be made in asynchronous mode.
i Browse real-time alarms received via JMS. An alarm denoting a deployment
failure contains the following text:
Troubleshooting Guide
9 — Troubleshooting 5620 SAM clients
November 2008 9-9