Alcatel-Lucent 5620 Troubleshooting Manual page 45

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Alcatel-Lucent 5620 Service Aware Manager, Release 6.1 R3
3HE 04244 AAAB Ed. 01
To acknowledge the selected alarm
i Right-click on the selected alarm in the dynamic alarm list and choose
Acknowledge Alarm(s) from the contextual menu. The Alarm
Acknowledgement form opens.
If required, add text in the Acknowledgement Text box.
ii Select the Acknowledgement check box and click on the OK button. A
command confirmation appears.
iii Click on the OK button to continue. A check mark appears for the selected
alarm under the Ack. column in the dynamic alarm list.
To acknowledge multiple, correlated alarms
i Choose the selected alarm in the dynamic alarm list and choose Show
Affected Object from the contextual menu. The properties form opens.
ii Click on the Faults tab button, then click on the Alarms on Related Objects
or Affected Objects tab button to display the alarms related to the affected
object, as shown in Figure 3-2.
Figure 3-2 Acknowledge related or affected problems
iii Choose all the alarms listed.
iv Right-click on the alarm list, then choose Acknowledge Alarm(s) from the
contextual menu. The Alarm Acknowledgement form opens and lists all of
the selected alarms. If required, add text in the Acknowledgement Text box.
v Click on the OK button. A command confirmation appears.
vi Click on the OK button to continue. A check mark appears for each of the
selected alarms under the Ack. column in the dynamic alarm list.
Troubleshooting Guide
3 — Troubleshooting network alarms
November 2008 3-7