Alcatel-Lucent 5620 Troubleshooting Manual page 35

Problem
To collect problem information for technical support
Troubleshoot with the client activity log
To identify the user associated with a network problem
To identify the database activity for a user request
To identify the deployment results for a user request
To retrieve historical user logs
(3 of 3)
4
Alcatel-Lucent 5620 Service Aware Manager, Release 6.1 R3
3HE 04244 AAAB Ed. 01
Verify the solution.
Troubleshooting Guide
2 — Troubleshooting using 5620 SAM
November 2008
Solution
Procedure 13-2
Procedure 14-1
Procedure 14-2
Procedure 14-3
Procedure 14-4
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