Alcatel-Lucent 5620 Troubleshooting Manual page 256

13 — Troubleshooting with Problems Encountered forms
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13-4
Review the problem information in the Problems Encountered form, as described
in Procedure 13-1.
Record the actions performed up to the point when the Problems Encountered
form appeared. For example, if you were trying to create a VLL service, record
the details about the service that you were trying to create.
Record the appropriate problem information, as described in section 1.3.
Collect logs for your Alcatel-Lucent support representative, as described in
Procedure 2-1.
November 2008 Alcatel-Lucent 5620 Service Aware Manager, Release 6.1 R3
Troubleshooting Guide 3HE 04244 AAAB Ed. 01