Integrated Management Module Error Messages - IBM System x iDataPlex dx360 M2 Problem Determination And Service Manual

Integrated management module error messages

The following table describes the possible integrated management module error
messages and suggested actions to correct the detected problems.
Table 3. Integrated management module error messages
v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v See Chapter 4, "Parts listing," on page 109 to determine which components are customer replaceable
units (CRU) and which components are field replaceable units (FRU).
v If an action step is preceded by "(Trained service technician only)," that step must be performed only by a
trained service technician.
Message
%1 Platform Watchdog Timer
expired for %2.
(%1 = OS Watchdog or
Loader Watchdog;
%2 = OS Watchdog or
Loader Watchdog)
A diagnostic interrupt has
occurred on system %1.
(%1 =
CIM_ComputerSystem.
ElementName)
A software NMI has occurred
on system %1.
(%1 =
CIM_ComputerSystem.
ElementName)
Severity Description
Error A Platform Watchdog Timer Expired
event has occurred.
Error An operator information panel
NMI/diagnostic interrupt has
occurred.
Error A software NMI has occurred.
Action
1. Reconfigure the watchdog timer
to a higher value.
2. Make sure that the IMM
Ethernet over USB interface is
enabled.
3. Reinstall the RNDIS or
cdc_ether device driver for the
operating system.
4. Disable the watchdog.
5. Check the integrity of the
installed operating system.
If the NMI button on the operator
information panel has not been
pressed, complete the following
steps:
1. Make sure that the NMI button
is not pressed.
2. Replace the operator
information panel cable.
3. Replace the operator
information panel.
1. Check the device driver.
2. Reinstall the device driver.
Chapter 3. Diagnostics
79