Post; Post Error Messages - IBM System x iDataPlex dx360 M2 Problem Determination And Service Manual

POST

When you turn on the system-board tray, it performs a series of tests to check the
operation of the components and some optional devices in the chassis. This series
of tests is called the power-on self-test, or POST.
If the system-board tray is configured to require entry of a password to complete
the system startup, you need to type both the administrator password and power-on
password to complete the system startup, if either password is set.
If POST detects a problem, an error message is displayed. See "POST error
messages" for more information.

POST error messages

The following table describes the POST error messages and suggested actions to
correct the detected problems.
v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v See Chapter 4, "Parts listing," on page 109 to determine which components are customer replaceable
units (CRU) and which components are field replaceable units (FRU).
v If an action step is preceded by "(Trained service technician only)," that step must be performed only by a
trained service technician.
Error code Description
0010002 Microprocessor not supported
0011000 Invalid microprocessor type
16
System x iDataPlex dx360 M2: Problem Determination and Service Guide
through a generated text report file. You can also copy the log to removable
media and view the log from a Web browser.
Action
1. Reseat the following components one at a time, in the
order shown, restarting the system-board tray each time:
a. (Trained service technician only) Microprocessor 1
b. (Trained service technician only) Microprocessor 2 (if
installed)
2. (Trained service technician only) Remove microprocessor
2 and restart the system-board tray.
3. (Trained service technician only) Remove microprocessor
1 and install microprocessor 2 in the microprocessor 1
connector. Restart the system-board tray. If the error is
corrected, microprocessor 1 is bad and must be replaced.
4. Replace the following components one at a time, in the
order shown, restarting the system-board tray each time:
a. (Trained service technician only) Microprocessor 1
b. (Trained service technician only) Microprocessor 2
c. (Trained service technician only) System board
1. Update the system firmware (see "Firmware updates" on
page 213).
2. (Trained service technician only) Remove and replace the
affected microprocessor (error LED is lit) with a supported
type.