IBM System x iDataPlex dx360 M2 Problem Determination And Service Manual page 37

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v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v See Chapter 4, "Parts listing," on page 109 to determine which components are customer replaceable
units (CRU) and which components are field replaceable units (FRU).
v If an action step is preceded by "(Trained service technician only)," that step must be performed only by a
trained service technician.
Error code
Description
0058008
DIMM failed memory test
00580A1
Invalid DIMM population for mirroring
mode
00580A4
Memory population changed
Action
Note: Each time you install or remove a DIMM, you must
disconnect the server from the power source; then, wait 10
seconds before restarting the server.
1. Check the IBM support website for an applicable retain tip
or firmware update that applies to this memory error.
2. Manually re-enable all affected DIMMs if the server
firmware version is older than UEFI v1.10. If the server
firmware version is UEFI v1.10 or newer, disconnect and
reconnect the server to the power source and restart the
server.
3. Swap the affected DIMMs (as indicated by the error LEDs
on the system board or the event logs) to a different
memory channel or microprocessor (see "Installing a
memory module" on page 164 for memory population).
4. If the problem is related to a DIMM, replace the failing
DIMM (see "Removing a memory module" on page 163
and "Installing a memory module" on page 164).
5. (Trained service technician only) If the problem occurs on
the same DIMM connector, check the DIMM connector. If
the connector contains any foreign material or is
damaged, replace the system-board tray (see "Removing
the system-board tray" on page 208 and "Installing the
system-board tray" on page 210).
6. (Trained service technician only) Remove the affected
microprocessor and check the microprocessor socket pins
for any damaged pins. If a damage is found, replace the
system-board tray (see "Removing the system-board tray"
on page 208 and "Installing the system-board tray" on
page 210).
7. (Trained service technician only) If the problem is related
to microprocessor socket pins, replace the system-board
tray (see "Removing the system-board tray" on page 208
and "Installing the system-board tray" on page 210).
8. (Trained Service technician only) Replace the affected
microprocessor (see "Removing a microprocessor and
heat sink" on page 197 and "Installing a microprocessor
and heat sink" on page 199).
Note: Each time you install or remove a DIMM, you must
disconnect the server from the power source; then, wait 10
seconds before restarting the server.
1. If a fault LED is lit, resolve the failure.
2. Install the DIMMs in the correct sequence (see "Installing
a memory module" on page 164).
Information only. Memory has been added, moved, or
changed.
21
Chapter 3. Diagnostics

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