Action
Step 9
Replace the printhead assembly. Go to
removal" on page
377.
Does the problem remain?
Repeating defects check
Actions
Step 1
If the distance between defects is equal to 1.11 inch (28.3 mm), then
replace the charge rollers.
Does the problem remain?
Step 2
If the distance between defects is equal to 2.04 inches (80 mm),
then replace the transfer roller.
Does the problem remain?
Step 3
If the distance between defects is equal to one of the following,
then replace the print cartridge.
•
1.88 in. (47.8 mm)
•
3.81 in. (96.8 mm)
Does the problem remain?
Step 4
If the distance between defects is equal to one of the following,
then replace the fuser.
•
3.46 in. (88.0 mm)
•
3.75 in. (95.2 mm)
Does the problem remain?
Blank pages check
"Printhead assembly
Diagnostic information
44
Yes
No
Contact the next
The problem is
level of support.
solved.
Yes
No
Contact next level of
Problem is solved.
support.
Contact next level of
Problem is solved.
support.
Contact next level of
Problem is solved.
support.
Contact next level of
Problem is solved.
support.
7462