Lexmark 7462 series Service Manual page 238

Paperport link driver error service check
Action
Step 1
a
POR the machine, and then print a simple test page to
determine if the problem is system software related, or if the
customer is sending a corrupted print job.
b
Do the necessary steps to correct the issue.
Does the problem remain?
Step 2
Check all the connections on the system card assembly, and if
necessary, replace the connections.
Does the problem remain?
Step 3
Replace the system card assembly. Go to
removal" on page 321.
Does the problem remain?
RIP interface error service check
Action
Step 1
a
POR the machine, and then print a simple test page to
determine if the problem is system software related, or if the
customer is sending a corrupted print job.
b
Do the necessary steps to correct the issue.
Does the problem remain?
Step 2
Check all the connections on the system card assembly, and if
necessary, replace the connections.
Does the problem remain?
Step 3
Replace the system card assembly. Go to
removal" on page 321.
Does the problem remain?
"System card assembly
"System card assembly
Diagnostic information
238
Yes No
Go to step 2. The problem is
solved.
Go to step 3. The problem is
solved.
Contact the next The problem is
level of support. solved.
Yes No
Go to step 2. The problem is
solved.
Go to step 3. The problem is
solved.
Contact the next The problem is
level of support. solved.
7462