Action
Step 4
Check all connections on the pick arm assembly, and if necessary,
replace the connections.
Does the problem remain?
Step 5
Check all connections on the system card assembly, and if
necessary, replace the connections.
Does the problem remain?
Step 6
Replace the pick arm assembly. See
on page
359.
Does the problem remain?
Step 7
Replace the system card assembly. See
removal" on page
321.
Does the problem remain?
Tray pick motor control failure service check
Action
Step 1
Remove all media present in the media path.
Does the problem remain?
Step 2
Remove excess media from tray 1.
Does the problem remain?
Step 3
Check all connections on the pick arm assembly, and if necessary,
replace the connections.
Does the problem remain?
Step 4
Check all connections on the system card assembly, and if
necessary, replace the connections.
Does the problem remain?
"Pick arm assembly removal"
"System card assembly
Diagnostic information
130
Yes
No
Go to step 5.
Problem is solved.
Go to step 6.
Problem is solved.
Go to step 7.
Problem is solved.
Contact next level of
Problem is solved.
support.
Yes
No
Go to step 2.
Problem is solved.
Go to step 3.
Problem is solved.
Go to step 4.
Problem is solved.
Go to step 5.
Problem is solved.
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