Unable To Send E-Mail; The Image Is Not What Was Expected - Fuji Xerox ApeosPort 450 I User Manual

16 Problem Solving

Unable to Send E-mail

Follow the procedure below if you cannot send a scanned document using the e-mail
feature.
Unable to send e-mail.

The Image is not What was Expected

Follow the procedure below if the image is not what was expected.
16
The image is dirty.
The image is too dark, or
too light.
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When using SMB (UNC Format), the save destination is
not correctly specified.
Correctly specify the save destination.
The login name is not entered correctly.
Correctly enter the login name.
The password is not correctly entered.
Correctly enter the password.
The mail address is incorrect.
Enter the correct mail address.
The data size exceeded the maximum e-mail size.
Change the maximum e-mail size, or lower the resolution.
Refer to "Maximum E-mail Size" (P.329), or "Scan Resolution
(Specifying a Scanning Resolution)" (P.182).
The document glass or the document cover is dirty.
Clean the document glass or the document cover.
Refer to "Cleaning the Document Cover and Document Glass"
(P.439).
The document is a transparent type such as a
transparency film.
If the document is transparent, dirt on the document cover
will appear on the image. Place a white sheet of paper on
the document when scanning.
The document is colored, rough or a blueprint.
Adjust the copy density or image quality when scanning.
Glossy printing paper is scanned.
Glossy printing paper easily sticks to the document glass,
and shadows are sometimes scanned and reproduced as
dirt. Place a transparency such as a transparent film under
the document when scanning.
The scan density is set to [Darker], or to [Lighter].
Adjust the scan density.
Refer to "Sharpness (Adjusting Image Sharpness)" (P.181).