Trouble During Printing; Unable To Print - Fuji Xerox Versant 80 Press User Manual

22 Problem Solving

Trouble during Printing

This section describes how to resolve print problems.
For information on the troubleshooting when printing via Print Server, refer to User Guide attached to Print Server connected
to the machine.

Unable to Print

If you cannot print a document, identify the symptom in the following table to perform the
remedy.
Data remains in
the printer icon.
22
Nonsensical
characters
(symbols) are
printed in large
numbers.
744
Symptom
The machine is not powered
on.
The network cable is
disconnected from the
computer.
The network cable is
disconnected from the
machine.
The print mode is [Off-line] on
the machine.
An error occurred in the
machine.
The IP address or SMB
network path is not correctly
set.
The network between the
computer and machine is
abnormal.
The port is not enabled.
The hard disk space of the
machine is insufficient.
The machine is connected to
multiple computers.
A print driver provided by
other company is used.
Cause
Switch the main power and power on.
Connect the network cable to the computer.
Connect the network cable to the machine.
Refer to "Interface Cables" (P.68).
Press the <Machine Status> button to check
the [Print Mode] on the [Machine Status]
screen. If [Print Mode] is set to [Off-line],
select [On-line].
Check the error details and take an
appropriate action.
Set the correct IP address or SMB network
path.
Refer to "Printer Environment Settings" (P.563).
Check with your network administrator.
Enable the port.
Refer to "Port Settings" (P.468).
Delete unnecessary data such as stored
documents (Charge Print, Private Charge
Print, and Secure Print) in folders to increase
free space.
Wait for a while, and then try printing again.
Use the appropriate print driver. Check the
property screen of the print driver to confirm
that Multi-model Print Driver 2 is displayed
for the driver name on the [Advanced] tab.
Remedy