Troubleshooting Example 6; Troubleshooting Example 7; Example 7: Unable To Apply A Software Update From A Usb Storage Device - Nortel BM450 Troubleshooting Manual

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Troubleshooting example 6

1
Select Configuration > Resources > Application Resources and select the VoiceMail + CC
application.
2
Increase the maximum number of application resources (voice ports) for Voice Mail + CC.
Example 7: Unable to apply a software update from a USB
storage device
Use the following procedure when a software update from a USB storage device fails. When the
update fails, the BCM450 generates alarm 1003.

Troubleshooting example 7

1
Verify that only one USB storage device is attached to the BCM450 in the bottom USB port.
2
If a second USB storage device is attached, remove it.
3
Verify that there is only one partition on the USB storage device, and that the software update
is on the first partition. The BCM450 will recognize only the first partition.
Chapter 5 Advanced Troubleshooting
BCM450 Troubleshooting Guide
67

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