Understanding System Messages; To Set Release Reasons; Alarms, Logs, And Traps; Reporting For Dropped Calls - Nortel BM450 Troubleshooting Manual

Chapter 9

Understanding system messages

The BCM450 system generates alarms, logs, traps, and other system messages that you can use to
troubleshoot problems.

Alarms, logs, and traps

For information about system messages, see the following chapters in the BCM450 Fault and
Performance Management Guide (NN40160-701):
• "Using the BCM450 Fault Management System," which describes fault management tools
such as alarms, logs, and SNMP traps
• "List of Alarms," which provides alarm messages, problem descriptions, and possible
solutions

Reporting for dropped calls

You can specify the level of system reporting that you require for released ISDN or VoIP calls.
You can choose to have no text, a simple explanation, or a detailed explanation in the dropped call
notification.
Use this procedure to set the level of reporting for dropped calls.

To set Release Reasons

To set Release reasons, follow these steps:
1 Click Administration > Utilities > Diagnostic settings.
2
Click the Telephony tab.
The Release Reasons panel appears.
3 From the Release Reason drop-down menu, select the level of reporting that you require.
Table 13 lists the possible values for Release reasons.
Table 13 Release reasons
Attributes Values
None Default Value
Simple Cause Code:
Off
On
Description
No text will accompany a dropped call notification.
Off: no text is provided
On: the code only is provided
Note: if you select Simple text, you must turn off the Cause code. This is for
diagnostic purposes only.
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