Getting Help From A Specialist By Using An Express Routing Code; Getting Help Through A Nortel Distributor Or Reseller - Nortel BM450 Troubleshooting Manual

Getting help from a specialist by using an Express Routing
Code
To access some Nortel Technical Solutions Centers, you can use an Express Routing Code (ERC)
to quickly route your call to a specialist in your Nortel product or service. To locate the ERC for
your product or service, go to:
www.nortel.com/erc

Getting help through a Nortel distributor or reseller

If you purchased a service contract for your Nortel product from a distributor or authorized
reseller, contact the technical support staff for that distributor or reseller.
Chapter 12 Contacting Technical Support
BCM450 Troubleshooting Guide
101
.