Note
The Mute feature does not generate music or a beeping tone.
Manage Call Waiting
The 7931G is designed to work as a key system telephone with each button handling one call. Call waiting calls are normally
presented on a separate line button. A new call can be answered by pressing the ringing button. The current call is automatically
put on hold. You can toggle between callers by pressing the flashing line button; the current call is placed on hold automatically.
If you are on a call when a second call comes in, you hear a call-waiting tone or see a flashing indicator light on the handset
rest, depending on the configuration of your phone, and the call appears on a separate line button.
To answer the new call, press the Answer soft key to answer the call. The call on the other line is automatically put on hold.
To return to the original call, press the line button of the original call to reconnect to it.
For calls on a separate line, press the Line button for the incoming call. The call on the other line is automatically put on hold.
To return to the original call, press the Line button associated with the original call.
Retrieve Voice-Mail Messages
To access voice messages, use the following method:
1. Obtain dial tone.
• Dial the extension number of the voice mail system.
• Press the speed dial button for the voice mail system. The speed dial button may already be programmed for this.
• Press line button 21 if configured as Message key.
When you have one or more new messages, the message-waiting indicator (MWI) light on your handset is lit and there
Note
is a distinctive dial tone if you have MWI configured.
Using the Navigation Pad and Select Button
You use the navigation pad up and down arrows to move the cursor or currently highlighted text. Use the select button, located
in the center of the navigation pad, to choose the currently highlighted text. You use the left and right arrows to change the
information displayed for line and features buttons from normal to detailed.
The Select button provides additional functionality depending on the context. If you navigate to any line in the LCD (pressing
the up and down arrows on the navigation pad) and the corresponding:
• Button is mapped as a line button and the line is idle, pressing Select initiates a new call.
• Button is mapped as a line button and there is a call on the line, pressing Select changes the display between normal and
detailed.
• Button is mapped as a line button and there is a call on hold, pressing Select resumes the call.
• Button is mapped as a feature, pressing Select invokes the feature.
Setting and Adjusting Your Cisco Unified IP Phone
Adjust the Volume for the Current Call
To adjust the handset, speakerphone, or headset volume for the current call, use the following method:
1. During a call, press the Up or Down Volume button.
2. Press the Save soft key to apply the new volume level to future calls.
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