Pick Up Calls - Cisco 7910G User Manual

Forward All Calls
To forward all incoming calls to another number, use the following method:
1. Press the CFwdALL soft key. You hear a confirmation beep.
2. Dial the number to which you want to forward all your calls. Dial the number exactly as you would if you were placing a
call to that number. Remember to include locally required prefix numbers.
The phone display is updated to show that calls are to be forwarded.
3. Press the pound key (#) or the EndCall soft key.
To forward calls to a speed-dial number, use the soft key and button sequence of the CFwdALL soft key plus a speed-dial
Note
button, followed by the EndCall soft key.
To cancel call forwarding, use one of the following methods:
• Select the line that has call forwarding set.
• Press the CFwdALL soft key then hang-up.

Pick Up Calls

To pick up a call that is on hold or a call that is ringing at another extension, use the following method:
1. Press the PickUp soft key.
2. Dial the extension number of the Cisco Unified IP phone that you want to pick up. Control of the call is transferred to your
phone.
To selectively pick up a call coming in to a number that belongs to a pickup group, use one of the following methods:
• Press the GPickUp soft key. If there is only one pickup group defined in the entire Cisco Unified CallManager Express
system, control of the call is transferred to your phone.
• If the ringing telephone and your phone are in the same pickup group, press the asterisk (*) to transfer control of the call
to your phone.
• If the ringing telephone and your phone are in different pickup groups, dial the pickup group number where the phone is
ringing to transfer control of the call to your phone.
Place a Conference Call
To place a conference call, use the following method:
1. During a call, press the More soft key and then the Confrn soft key to open a new line and put the first party on hold.
2. Place a call to another number.
3. When the call connects, press Confrn again to add the new party to the call.
To establish a conference call between second- and third-party calls already present on a phone, using separate line buttons, one
active and the other on hold, use the following method:
1. Press the Confrn soft key on the phone.
2. Press the Line button of the call you want to add to the three-party conference.
End a Conference Call
To end the conference call, hang up the handset, or press the EndCall soft key.
If configured, once the conference call initiator disconnects, the conference call is terminated.
Note
Alternate Methods to End a Conference Call
Call initiators may use one of the following methods (Functionality varies according to your system configuration.):
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