Using Hold And Resume; Transferring A Connected Call - Cisco 7902G - Unified IP Phone VoIP Phone Manual

Using Hold and Resume

Only one call can be active at any given time; all other calls must be placed on hold.
If you want to...
Put a call on hold
Return to the held call
Engaging the Hold feature typically generates music or a beeping tone. For this reason, avoid
Tip
putting a conference call on hold.

Transferring a Connected Call

Use the Transfer button
to transfer the call.
If you want to...
Transfer a call without
talking to the transfer
recipient
Talk to the transfer recipient
before transferring a call
10
Then...
Press (Hold). The Hold button lights red. A call on hold remains
active even though you and the other party cannot hear each other.
You can answer or place another call while a call is on hold.
Press (lit Hold).
to redirect a connected call. The target is the number to which you want
Then...
During a connected call, press
target number.
When you hear the call ringing, press
During a connected call, press
target number.
Wait for the transfer recipient to answer.
If the recipient accepts the transferred call, press
again.
To return to the original call, press
(Transfer) and enter the
(Transfer) again.
(Transfer) and enter the
(Transfer)
(Hold).
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