Navigating The Ivr System - Cisco 7902G Administration Manual

Navigating the IVR System

Navigating the IVR System
Step 1
Step 2
Step 3
Cisco Unified IP Phone Administration Guide for Cisco Unified CallManager 5.0 (SCCP), Cisco Unified IP Phones
B-6
Appendix B Using the Interactive Voice Response (IVR) System on the Cisco Unified IP Phone 7902G
Table B-3 Hexadecimal Values for Special Characters (continued)
Alphanumeric Character
via the 1 Key
;
{
}
(
)
&
To enter the IVR menu, follow these steps:
Procedure
Lift the handset, then press and hold the Menu button for about 3 seconds.
The IVR system plays the following prompts:
Press 1 # to configure IP
•
Press 2 # to configure route
•
• Press 10 # to configure subnet mask
Press 20 # to configure DHCP
•
Press # to go to the extended menu
•
Enter the voice menu code for the setting that you want to verify or change, and
press #.
Use the * key to toggle between alphanumeric and numeric input mode.
Note
For example, when you enter 905 #, the IVR prompts you for
alphanumeric input. When you enter 905 * #, the IVR prompts you for
numeric data.
Hexadecimal Value Announced
by the IVR
x3b
x7b
x7d
x28
x29
x26
OL-8151-01