Chapter 13
Everything Else G5:
Warranty: The Fine Print
13.1 Introduction
Sometimes stuff happens. Dexcom has you covered!
The following is our warranty information outlining what we do cover, what we do not and
for how long. First the receiver's limited warranty information, then the transmitter's limited
warranty information.
13.2 Receiver Warranty Information
What Is Covered and for How Long?
Dexcom, Inc. ("Dexcom") provides a limited warranty to the original purchaser that the
Dexcom G5 Mobile Receiver is free from defects in material and workmanship under
normal use ("Limited Warranty") for the period commencing upon the date of shipment and
continuing for the following specified period of time after that date ("Warranty Period"):
Dexcom G5 Mobile Receiver: 1 year
NOTE: If you received this receiver as a replacement for an in-warranty receiver, any
remaining warranty on the original receiver shall transfer to this replacement receiver, and
this warranty shall be void.
What Is Not Covered?
This Limited Warranty is conditioned upon proper use of the product by the purchaser. This
Limited Warranty does not cover: (a) defects or damage resulting from accident, misuse,
abuse, neglect, unusual physical, electrical or electromechanical stress, modification of any
part of the product, or cosmetic damage; (b) equipment that has the ID number removed
or made illegible; (c) all surfaces and other externally exposed parts that are scratched
or damaged due to normal use; (d) malfunctions resulting from the use of the product in
conjunction with accessories, products or ancillary or peripheral equipment not furnished or
approved by Dexcom; (e) defects or damage from improper testing, operation, maintenance,
Dexcom G5 Mobile System User Guide
Warranty: The Fine Print
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