Mitel 5320 User Manual page 33

Cloud-based phone system
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Using the phone system
1
From an idle phone, lift the handset. This will select the next available
Line Appearance. Select a memory key programmed with the Park/
Retrieve feature. The Information Area Display prompts you for the "Park
Location:".
2
Enter the required park location using the phone keypad.
The system connects you with the caller who was on hold at the park
location. The Information Area Display shows the caller's name (if known)
or number.
Notes: To cancel the retrieval of the parked call, press the QUIT softkey.
If you enter a park location where there is no caller on hold, the
Information Area Display will briefly show "No Parked Call".
There are nine park locations available (1 through 9). If all park locations
are in use when you try to park a call, the Information Area Display will
briefly show "Park Locations Full" and the call will be placed on hold.
If the call is left parked for 30 seconds, the phone of the person who
parked the call will beep and the Information Area Display will briefly show
"Call parked at: " with the park location number to remind you that a call
that you parked has not been retrieved.
Speaker on the 5320/5330/5340/5260 phone
Using Speaker, you can turn the speakerphone on your phone on and off. To
use Speaker, press the
Transfer call on the 5320/5330/5340/5260 phone
Using Transfer, you can transfer a call from one phone to another. To transfer
a call, follow these steps:
1
While on an active call, press the TRANS softkey. The system places the
call on hold, and the Information Area Display prompts you with the
"Transfer To:" message.
2
Enter the extension or phone number of the person to whom you want to
transfer the call, or press a One-Touch Speed Dial key, or press a Line
Appearance key that has a call on hold.
3
Press the TRANSFER softkey once you hear ringing. You can also press
the TRANSFER softkey after the additional party has answered. The
Information Area Display shows the message "Transfer Complete" for
approximately five seconds before returning to an idle state.
If you enter an invalid extension during a transfer, the Information Area
Display shows "Invalid Extension". To reconnect with the original caller, follow
these steps:
1
Press the END softkey.
2
Press the flashing Line Appearance key.
key.
Final

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