Mitel 5320 User Manual page 105

Cloud-based phone system
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Using the phone system
By putting a call on hold, either the primary group member or other
Monitor phones can pick up the call.
Monitor Phone on the 5304 phone
Using the Monitor Phone feature, your phone can be monitored by other
users. To enable the Monitor Phone feature, contact your administrator and
provide a list of users that you would like to have monitor your phone. The
administrator will create a Monitor group in your name with the people in your
list as members of the group. There is no other action that needs to be taken
on your part. When you are using your phone members of your call group will
be able to see that the phone is in use provided that they have programmed a
memory key to view activity on your phone.
When you use your phone a member of your Monitor group will see the LED
of the memory key that they have programmed to monitor your phone light up.
Although the Monitor Phone key can be programmed on a 5304 phone, the
monitoring capability does not apply because the programmable memory
keys do not have LEDs. However, the ability to use the Monitor Phone key as
a speed dial key will work without the LED.
Mute on the 5304 phone
Since the 5304 phone does not have a handsfree microphone, the phone is
effectively muted (no sound is transmitted to the other party) whenever the
handset is on-hook. This does not prevent incoming sound from being heard.
One touch speed dial on the 5304 phone
Using One Touch Speed Dial, you can make a call to a pre-programmed
number. To use this feature, a programmable key must be programmed as a
One Touch Speed Dial. See
To use One Touch Speed Dial, choose one of the following:
Lift the handset and press the One Touch Speed Dial key.
Press an available Line Appearance key, to activate the speakerphone,
and then press the One Touch Speed Dial key. Note that the call is
effectively muted until you pick up the handset.
Press the One Touch Speed Dial key. This will select an available Line
Appearance and activate the speakerphone. Note that the call is
effectively muted until you pick up the handset.
Page on the 5304 phone
Using Page, you can send a page to all of the phones at your site. The page is
broadcast through the speaker of each available phone. To use this feature,
"Program memory keys"
on page 124.
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