Mitel 5320 User Manual page 103

98 Using the phone system
• Key is unlit - the Line Appearance is available for an incoming or outgoing
call.
• Key is flashing with a ring tone - an incoming call is available to be
answered.
• Key is flashing without a ring tone - a call is on hold.
• Key is solid - a call is active or a twinned call is active on the twinned
target phone.
When you have multiple Line Appearance keys, they are ordered from bottom
to top. An incoming call will appear on the first available Line Appearance key.
Your phone will normally have two pre-programmed Line Appearances. To be
able to handle more simultaneous calls, you must program additional keys
with Line Appearance. See
Only the first two (bottom two) programmable memory keys on the 5304
phone have LEDs. You can still program other programmable memory keys
as Line Appearances; however, any additional Line Appearance keys will
have no visual indication of its state.
Monitor Groups on the 5304 phone
Using the Monitor Groups feature, your calls can be monitored and answered
by other users or you can have your phone monitored for activity. To enable
the Monitor feature, contact your administrator and provide a list of users that
you would like to have monitor your calls or phone. The administrator will
create a Monitor group in your name with the people in your list as members
of the group. There is no other action that needs to be taken on your part.
If you requested to have your calls monitored, calls to one or more of your
Line Appearances will automatically ring on your Monitor group member
phones provided that they have configured the appropriate number of
Monitor Call or Monitor Call Silent keys on their phone. See
on the 5304 phone" on page 99.
When a member of your Monitor group has answered one of your calls, the
Line Appearance on your phone will still indicate the state of the call.
• A flashing key without a ring tone indicates that the call is on hold.
• A lit key indicates that the Line Appearance is in use.
If you requested to have your phone monitored, when your phone is in use the
group members phones will show a lit LED against the Monitor Phone key
they have configured on their phone.
By putting a call on hold, either the primary group member or other
phones in the group can pick up the call.
Your call coverage still applies when you are in a monitor group.
"Program memory keys" on page 124.
"Monitor Call
Final