Replication Problems; Table 44 Replication Problems - Quantum DXi8500 User Manual

Quantum dxi8500 disk backup solution user's guide
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Replication Problems

Table 44 Replication Problems

Quantum DXi8500 User's Guide
Problem
DXi8500 remote
management pages
are not visible.
An Ethernet cable is
removed during
normal operation.
Table 44
describes corrective actions for problems occurring with the
replication.
Problem
The replication was
paused, but the
replication is still in
process.
Appendix B: Troubleshooting
Common Problems and Solutions
Corrective Action
IF you cannot connect to the DXi8500
remote management pages, verify that the
following network settings for the DXi8500
are correct:
• Hostname
• IP addresses
• Default gateway
• Subnet mask
• Domain name (optional)
The system will discontinue use of the
associated Ethernet port. A Service ticket
will be issued. The possibility of errors exist;
data corruption will not occur.
Reconnect the cable as soon as possible. It
is not necessary to power the system off.
Depending on the state of the system when
the Ethernet cable was removed,
replication, system management, or ingest
may need to be restarted.
Explanation/Corrective Action
When you click Pause, the system will
continue to replicate the current tag or
block of information in process. The process
of completing the current tag replication
can take up to 15 minutes to complete.
Once that tag has completed replication the
system will pause and wait to resume.
475

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