Ingenico IWL220 User Manual

Ingenico IWL220 User Manual

Gprs/bluetooth
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PAYMENT TERMINAL USER GUIDE
IWL220 GPRS/BLUETOOTH
C u s t o me r s u p p o r t : 6711 444
(24/7)
P a y m e n t t e r mi n a l s d e p a r t me n t : 6 7 1 1 4 1 1
( o n b u s i n e s s d a y s 9 : 0 0 - 1 7 : 0 0 )
Fax: 6 711 420
Email: posgrupp@estcard.ee
N e t s E s t o n i a A S
Tartu mnt 63, 10115 Tallinn

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Summary of Contents for Ingenico IWL220

  • Page 1 PAYMENT TERMINAL USER GUIDE IWL220 GPRS/BLUETOOTH C u s t o me r s u p p o r t : 6711 444 (24/7) P a y m e n t t e r mi n a l s d e p a r t me n t : 6 7 1 1 4 1 1...
  • Page 2: Table Of Contents

    CONTENTS PREPARATION OF A NEW PAYMENT TERMINAL FOR OPERATION ............3 SALES TRANSACTION WITH A CHIP CARD ......................4 SALES TRANSACTION ............................4 VERBAL AUTHORIZATION ..........................5 REVERSAL ................................6 SALES TRANSACTION WITH A CONTACTLESS CARD ..................8 SALES TRANSACTION ............................8 VERBAL AUTHORIZATION ..........................
  • Page 3: Preparation Of A New Payment Terminal For Operation

    PREPARATION OF A NEW PAYMENT TERMINAL FOR OPERATION  Take the terminal and the charging station out of the packaging  Your new payment terminal is already prepared for operation. There is no need to change any data in the terminal or upload any new software.
  • Page 4: Sales Transaction With A Chip Card

    SALES TRANSACTION WITH A CHIP CARD SALES TRANSACTION ACTION TERMINAL The terminal is in the standby mode. TERE TULEMAST Enter the sum of the transaction as a final sum. SUMMA (EUR) Sisestage summa… For instance, 319 (3.19 EUR) Then press the green key (ENTER). 3.19 The sum and the contactless payment logo are displayed on the screen.
  • Page 5: Verbal Authorization

    Seller’s receipt Buyer’s receipt KAARDIMAKSE KVIITUNG Tere tulemast! KAARDIMAKSE KVIITUNG Terminal Terminal FIRMA NIMI AADRESS FIRMA NIMI Terminal: HPC11111 Reg: 12345673 Kassa: 101 AADRESS Maksekaart Terminal: HPC11111 Reg: 12345673 Kassa: 101 VISA Maksekaart AID: A0000000012345 VISA PAN: ************0017 AID: A0000000012345 CID: 40 TC:95D248A23412E422 PAN: ************0017 TVR: 0000000000 TSI:0000 CVMR:000000...
  • Page 6: Reversal

    Võta kviitung ja At the end of the transaction the terminal asks for confirmation for printing of the second receipt. Vajuta klahvi When the red button is pressed the buyer’s receipt is not printed. The transaction is complete. Notes:  The transaction can be interrupted by pressing the RED button.
  • Page 7 OOTAN VASTUST… The terminal receives an answer from the control center. At the end of the transaction the terminal asks for confirmation for printing of the second Võta kviitung receipt. When the red button is pressed the buyer’s receipt is not printed. ja vajuta klahvi The transaction is complete.
  • Page 8: Sales Transaction With A Contactless Card

    SALES TRANSACTION WITH A CONTACTLESS CARD SALES TRANSACTION ACTION SCREEN The terminal is in the standby mode. TERE TULEMAST Enter the sum of the transaction as a final sum. SUMMA (EUR) Sisestage summa… For instance, 319 (3.19 EUR) Then press the green key (ENTER). 3.19 The sum and the contactless payment logo are displayed on the screen.
  • Page 9 Seller’s receipt Buyer’s receipt KAARDIMAKSE KVIITUNG Tere tulemast! KAARDIMAKSE KVIITUNG Terminal Terminal FIRMA NIMI FIRMA NIMI AADRESS Reg: 12345673 Kassa: 101 AADRESS Terminal: IWL11111 Reg: 12345673 Kassa: 101 Maksekaart Terminal: IWL11111 Maksekaart ‘Mastercard’ Contactless MasterCard ‘Mastercard’ Contactless AL: MASTERCARD MasterCard AID: A0000000012345 AL: MASTERCARD PAN: ************0017...
  • Page 10: Verbal Authorization

    Where for some reason authorization of the payment terminal fails, the error message is printed out along with the error code and explanation. VEATEADE Terminal FIRMA NIMI AADRESS Reg: 12345673 Kassa: 101 Terminal: IWL11111 Maksekaart ‘Mastercard’ Contactless MasterCard AL: MASTERCARD AID: A0000000012345 PAN: ************0017 Kviitung:123456 Aeg:12.09.2011 13:28:04...
  • Page 11 The terminal shall commence automatic control and the following information will be displayed: The terminal dials the control center’s number and performs the automatic control. ÜHENDUS PALUN OODAKE OOTAN VASTUST… The terminal receives an answer from the control center. At the end of the transaction the terminal asks for confirmation for printing of the second Võta kviitung receipt.
  • Page 12: Sales Transaction With A Magstripe Card

    SALES TRANSACTION WITH A MAGSTRIPE CARD SALES TRANSACTION ACTION SCREEN The terminal is in the standby mode. TERE TULEMAST Enter the sum of the transaction as a final sum, for instance 319 (3.19 EUR) and then press the green key (ENTER) to confirm. In order to correct the sum, press the yellow key.
  • Page 13: Verbal Authorization

    Where for some reason authorization of the payment terminal fails, the error message is printed out along with the error code and explanation. VEATEADE Terminal FIRMA NIMI AADRESS Terminal: HPC11111 Reg: 12345673 Kassa: 101 Maksekaart VISA AID: A0000000012345 PAN: ************0017 CID: 40 TC:95D248A23412E422 TVR: 0000000000 TSI:0000 CVMR:000000 UPN: 000AA000 TT:00 AIP:0A00 ATC:0000...
  • Page 14: Repeated Printout

    The terminal shall request confirmation of the card’s authenticity. Neli viimast numbrit: To continue press < JAH > or the green key (ENTER). Kas 0001 on neli To cancel press < EI > or the red key (CANCEL). Viimast numbrit Õige kaart The terminal confirms authenticity of the card.
  • Page 15: Reports

    Enter the number of receipt that you wish to reverse and then press the green key (ENTER). Kviitungi koopia Where the receipt number is not entered, the terminal shall print out the last receipt. Anna kviitungi Nr: Where no receipt is found “KVIITUNG PUUDUB” message is displayed. Võta kviitung Tear off the receipt and press any key.
  • Page 16: Sending Transactions Manually

    NB! IF THIS REPORT IS NOT PRINTED OUT, APPARENTLY THE TRANSACTIONS HAVE NOT REACHED THE BANK! Automatic sending is not performed where  No transactions were made after the last report has been sent  Sending was not successful, since the terminal was not plugged into the power network or the communication line used by the terminal was not available.

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