Remote Service - Oki MB760 Service Manual

7.

RemOTe seRVICe

There are following functions as Remote Service.
1. Auto Supply Order
Automatically orders the toner by FAX or E-mail.
2. Service Notification
Notifies the status of the equipment to the service technician by E-mail or FAX.
7.1 Auto Supply Order
7.1.1 Outline
Automatically orders the toner.
(1) Placing an Order
There are two ways to place an order.
• FAX
Installation of the FAX board is required.
If the FAX board has not been installed, it is regarded as OFF setting.
• E-mail (E-mail body + TIFF image)
(2) Order Intervals
When the toner empty occurs, the number of occurrences is counted. And when it reaches
the specified number for CONDITION, the order is placed automatically.
The number of the CONDITION can be set respectively for the toner.
(3) If Order Failure Occurs
If some problems occur and the order cannot be placed after registering an order as a job,
refer to the standard countermeasure for the FAX/E-mail transmission failure.
7.1.2 Setting Item
To enable Auto Supply Order, the following settings are required.
Notes:
When selecting E-mail to place an order, it is required that sending and receiving E-mails are
available. Confirm the details to the administrator.
(1) Self-diagnosis (08) Setting
As the default setting, the Auto Supply Order setting screen is not displayed on the touch
panel. To display it, switching the Valid/Invalid setting (08-9783) is required.
0: Valid (FAX/Internet FAX)
1: Valid (FAX/Internet FAX/HTTP)*
2: Invalid (Default)
When changing the setting value from "2" (default) to "0", the Auto Supply Order setting
screen is displayed. (* HTTP has not been supported yet.)
45641001TH Rev.1
Oki Data CONFIDENTIAL
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