Printer Stops Working After Startup - Intermec EasyCoder 501 XP Service Manual

17.3 Printer Stops
Working after Startup
Intermec EasyCoder 501 XP – Service Manual Ed. 4
Description:
The printer stops working after a successful startup.
- The Power LED is lit.
- The keys, for example <Feed>, <Setup>, and <Print> keys,
work properly.
Possible Causes and Suggested Remedies:
• Communication problems?
- Refer to Chapters 17.8-17.10.
• Printer malfunction?
- Check if the printer can print at all by trying to print some test
labels in the Test Mode.
Description:
The printer stops working after a successful startup.
- The Power LED is lit.
- There is no reaction on software commands.
- There is no reaction on any keys on the printer's keyboard.
Possible Causes and Suggested Remedies:
• The printer's main program has halted due to high external dis-
turbances from other electrical sources.
- Restart the printer and fi nd out if there are disturbances
coming via the mains supply, via a communication channel,
or from other electrical appliances.
• CPU board failures.
- Refer to Chapter 17.4.
• Power Supply Unit failures.
- Refer to Chapter 17.5.
• Console errors.
- Refer to Chapter 17.6.
Description:
The printer stops working after a successful startup.
- The Power LED is not lit.
Possible Causes and Suggested Remedies:
• Error in the supply of AC power to the printer.
- Refer to Chapter 17.2.
• Faulty console, power LED, or cabling between CPU board
and console.
- Refer to Chapter 17.6.
Chapter 17 Troubleshooting
145