Figure 152: E&M Immediate Record Trace; Figure 153: Service Check - Grandstream Networks UCM6510 IP PBX User Manual

After capturing the trace, users can download it for basic analysis. Or you can contact Grandstream
Technical support in the following link for further assistance if the issue is not resolved.
http://www.grandstream.com/index.php/support
E&M IMMEDIATE RECORD TRACE
Before capturing the trace for E&M, user could configure "Record Direction" and "Record File Mode".
"Record File Mode" can be separate (one record per direction) or mix. Then click on "Start" to start to
capture.
Figure 152: E&M Immediate Record Trace
SERVICE CHECK
Enable Service Check to periodically check UCM. Check Cycle is configurable in seconds and the default setting
is 60 sec. Check Times is the maximum number of failed checks before restart the UCM. The default setting is 3.
If there is no response from UCM after 3 attempts (default) to check, current status will be stored and UCM will
be restarted.

Figure 153: Service Check

Firmware Version 1.0.1.12 UCM6510 IP PBX User Manual Page 275 of 277