Analog Record Trace - Grandstream Networks UCM6510 IP PBX User Manual

ANALOG RECORD TRACE

Analog record trace can be used to troubleshoot analog trunk issue, for example, the UCM6510 user has
caller ID issue for incoming call from Analog trunk. Users can access analog record trance under web
GUI->Maintenance->Troubleshooting ->Analog Record Trace.
Here is the step to capture trace:
1. Select FXO or FXS for "Record Ports". If the issue happens on FXO 1, select FXO port 1 to record
the trace.
2. Select "Record Direction".
3. Select "Record File Mode" to separate the record per direction or mix.
4. Click on "Start".
5. Make a call via the analog port that has the issue.
6. Once done, click on "Stop".
7. Click on "Download" to download the analog record trace.
Firmware Version 1.0.0.25 UCM6510 IP PBX User Manual Page 226 of 229
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