Error Message And Corrective Actions - Citizen CL-S6621 Technical Manual

4-1.

Error Message and Corrective Actions

When an error occurs, the error condition will be displayed on the operation panel. The LEDs on
the control panel blink to tell you the error contents.
In case of error (except for abnormal head/motor temperature), the printer enters off line and the
PRINT LED goes out.
Causes/Corrective Actions
Head open
• Close the head.
Media end
• Add media.
Media out (Media not detected)
• Incorrect sensor positioning:
Correct the sensor position to
match the sensor position with
the label/tag's black mark.
• Incorrect Media mode menu:
Match the Media mode menu
(e.g. SeeThrough) and media to
be used.
• Incorrect sensor adjustment
against media to be used:
Enter sensor adjustment mode
([PAUSE]+[FEED]+[STOP]+
[POWER]), and perform sensor
adjustment.
Abnormal ribbon feed
Ribbon out (Ribbon end)
Abnormal temperature raise of "SA,
Head"
• Printing will temporarily stop.
Wait until the "SA, Head" gets
cool.
PRINT LED
OFF
OFF
ON
OFF
OFF
ON
OFF
OFF
ON
OFF
OFF
ON ON
OFF OFF
4-3
Error Message and Corrective Actions
CONDITION LED
ON
OFF
OFF
ON
OFF
OFF
ON
OFF
ON
OFF
ON
OFF
ERROR LED
OFF
CL-S6621