D6 RECORDING MESSAGES
D6
RECORDING MESSAGES
The Message Manager is responsible for recording various system messages (specifically:
menus, voice labels, user prompts, and system caller names). He is responsible for
maintaining the following:
•
Company Greetings—Up to 32 company greetings for business/non-business and Lunch/
Break hours as well as holidays can be selected, recorded, or deleted as necessary.
•
Company Name
•
The Department Dialing Menu (maximum length: 6 min)—A caller can access
departments with the touch of one key. Nine Department Dialing selections (1 to 9) can
be recorded.
•
The Custom Service Menus (maximum length: 6 min each)—Up to 100 custom service
menus can be recorded. These menus guide callers to the services they require without
the need for a human operator. This is the most useful and powerful feature of your
Panasonic Voice Processing System. For example, the Message Manager can record
menus in a wide variety of foreign languages.
•
* The Voice Labels (maximum length: 6 min each)—Up to 20 System Group Distribution
Lists can be created by the System Administrator. Each list can have a voice label.
•
The User Prompts (maximum length: 6 min each)—There are 3 kinds of voice mail
prompts: (1) System Prompts, (2) User 1 Prompts, and (3) User 2 Prompts. Generally, the
System Prompts should be left alone; they are recorded at the factory in English.
However, the Message Manager can record User 1 Prompts and User 2 Prompts in any
language he wishes.
•
The Multilingual Selection Menu (maximum length: 6 min)—With this menu, callers can
select the language they prefer to hear all prompts (mentioned in the previous paragraph,
"The User Prompts"). For example, the Message Manager can record a menu like this:
For English, press (7).
For French, press (8).
For Chinese, press (9).
•
* The System Caller Names (maximum length: 4 s each)—Up to 120 Caller ID numbers
can be registered by the System Administrator. The Message Manager is responsible for
recording a name for each Caller ID number.
* While the System Administrator programs via a personal computer, the Message
Manager cannot record the Voice Labels and System Caller Names. The VPS plays
"Sorry, this function is not available".
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Installation Manual